Here are the answers to some of
the questions that typically concern our prospective customers. Feel free to
contact us with any questions that are not addressed on our website.
-
Where are you
located?
-
May I
tour the facility?
-
When may I
bring my dog in for a trial visit?
-
Do I need
reservations?
-
Does my pet need to have certain vaccinations prior
to boarding?
-
What if my pet needs to be medicated during his stay?
-
What if my pet becomes ill or requires medical
attention during his stay?
-
May I bring my pet's favorite toys, treats or bedding?
-
Do I need
to bring my pet's food?
1.
Where are you located?
We are located in Willington, CT, approximately 4 miles from I-84.
Please see the Directions
portion of the website for the specifics.
2.
May I tour the facility?
Absolutely! We encourage you to visit us anytime during business hours.
Please refer to the
Information section of this site for our hours.
3.
When may I bring my
dog in for a trial visit?
It's best to wait until a week or two before his actual stay with us
unless you think he may require more than a couple of visits. Just give us a
call to set up an appointment.
4.
Do I need reservations?
Yes. Usually a week's notice is all we need, except during holidays,
school breaks and summer, when you will need to call well in advance.
5.
Does my pet need to have certain vaccinations prior to boarding?
Yes. Please see the
Information section of our web page for the specific
requirements.
6. What if
my pet needs to be medicated during his stay?
Bring the medication with you when you check in, and we will administer
it to him according to your instructions.
7.
What if my pet becomes ill or requires medical attention during his stay?
For continuity of care, we will take your pet to your veterinarian when
needed. In the event that the pet’s regular vet is not available, we will
run him to the emergency clinic.
8.
May I bring my pet's favorite toys, treats or bedding?
Yes! All of these things will make your pet feel more at home during his
stay.
9.
Do I need to bring my pet's food?
We provide a wonderful all natural Holistic food called Eaglepack.
It is made with all human grade ingredients. It comes in a puppy
formula, adult, lamb & rice, senior and less active. We would prefer to
use our food when we can. However, if your dog requires a special
diet, we would be more than happy to accommodate your dogs needs.
